FAQs
Frequently Asked Questions
Are y'all open and leasing onsite? Our Clubhouse is open and we are now offering tours. Please remember that we are still under construction and are limited in what we can show.
What do I need to apply? First and foremost, we need a complete (and signed) application. You can complete it online, or on paper during an appointment with a member of our leasing staff.
At the time of applying, you will pay a $150 admin fee, and a $50 application fee for every applicant over the age of 18. You will also owe a security deposit of either: $300 (one-bedroom) or $400 (two-bedroom) at the time of application to secure the apartment.
We will then need employment verification for proof of income. We either need your most recent 2 months of pay stubs, an offer letter, or 6 months of bank statements. These documents can be uploaded directly online at the time of application.
What do you look for in your background checks? We check your credit, rental, and criminal history.
Do you require renters insurance? We do require renter's insurance. Bluebonnet Preserve Apartments, LP should be listed as the interested party.
What is your pet policy? Applicants will complete a pet screening form at the time of application: $20 for one pet or $35 for two pets. Applicants will upload their pet's vaccine records, photos, insurance, etc.
Refundable Deposit: 1 pet = $350, 2 pets = $500
Non-Refundable Fee: 1 pet = $250, 2 pets = $500
2 pets max per apartment with a 100 lb weight limit per animal.
No monthly pet rent and no breed restrictions!
The deposit and non-refundable fees are due on move-in day (not at the time of application).
What rentable amenities do you offer to residents? Reserved Carport Space: $45/month
Since Bluebonnet Preserve is a gated community, how do guests and residents access the property? Each leaseholder is given a code on move-in day. This code can be used on the keypads at the Clubhouse to gain access, and is also what you give to your guests and delivery drivers. They just need to enter it on the keypad in front of the driving gates to be given access.
What are some other fees that are not included in the base rent? Valet Trash service for $25/month
Pest Control service for $5/month.
What utilities are included/not included in the rent? Water is sub-metered and charged on your resident ledger. This is paid with rent on the first of the month and usually takes 1-2 months for charges to be accrued.
You will need to establish electricity with the City of Austin and they will bill your COA account directly each month.
How do I pay rent? The first payment must be made via money order, cashiers check, or personal check. After the first months payment, you may sign on to the resident portal and make online payments. (Or you can continue paying your rent in person with checks.) You can pay online via debit or credit card, but various processing fees apply. If you link your bank account to the resident portal, you can make payments with a 95-cent fee per transaction.
When is rent due? Rent is due on the first of every month no matter when your lease started. If rent is not paid in full by the 4th of the month, you will be charged a late fee of 10% of your base rent.
When do I have access to the resident portal? You will be granted access on the first day of your lease. You may pay rent online, set up auto-payments, submit maintenance work orders, and view your account history and balance.
What do I need on move-in day? Your pro-rated rent and other possible fees owed (a member of the leasing staff will have sent you how much you owe) and your electricity account number. If you have a pet, you will also need to pay your pet deposit and pet fee.
Do you accept mail or packages at the leasing office? We have mailboxes located onsite by the Leasing Office and Amazon Hub lockers for packages in the Clubhouse. Delivery drivers use their discretion on if they will leave packages at your apartment door.
What is your parking like? We have unassigned free parking throughout the community that's first come, first served. We do NOT guarantee parking availability. If you want a guaranteed/reserved space, we have covered carports for rent. Each vehicle MUST be registered with management and is subject to towing without the proper permit displayed.
How does valet trash and recycling work? Valet trash will pick up door-to-door 5 days a week. Items must be bagged and placed in the trash can that originally came in the apartment. Recyclables must be bagged in approved blue bags. Dumpsters are also located onsite where you can drop off your trash and recyclables.
How do I utilize the pest control service? Log in to your resident portal and place a maintenance request for pest control. The office staff will get your apartment on the schedule. You can also call or email the leasing office directly to place the service request.
Do you offer short-term leases?The shortest lease term we offer is 6 months and there is a significant monthly upcharge. We don't offer this option online; it must be worked out with the Property Manager.
What happens if I need to move out before my lease expires? You will be charged an early termination fee, as well as a re-letting fee. The amounts are specified in your lease.
Do you have furnished apartments? No.
Can I sublet my apartment? No.
Can I list my apartment on Airbnb? No.
Are y'all open and leasing onsite? Our Clubhouse is open and we are now offering tours. Please remember that we are still under construction and are limited in what we can show.
What do I need to apply? First and foremost, we need a complete (and signed) application. You can complete it online, or on paper during an appointment with a member of our leasing staff.
At the time of applying, you will pay a $150 admin fee, and a $50 application fee for every applicant over the age of 18. You will also owe a security deposit of either: $300 (one-bedroom) or $400 (two-bedroom) at the time of application to secure the apartment.
We will then need employment verification for proof of income. We either need your most recent 2 months of pay stubs, an offer letter, or 6 months of bank statements. These documents can be uploaded directly online at the time of application.
What do you look for in your background checks? We check your credit, rental, and criminal history.
Do you require renters insurance? We do require renter's insurance. Bluebonnet Preserve Apartments, LP should be listed as the interested party.
What is your pet policy? Applicants will complete a pet screening form at the time of application: $20 for one pet or $35 for two pets. Applicants will upload their pet's vaccine records, photos, insurance, etc.
Refundable Deposit: 1 pet = $350, 2 pets = $500
Non-Refundable Fee: 1 pet = $250, 2 pets = $500
2 pets max per apartment with a 100 lb weight limit per animal.
No monthly pet rent and no breed restrictions!
The deposit and non-refundable fees are due on move-in day (not at the time of application).
What rentable amenities do you offer to residents? Reserved Carport Space: $45/month
Since Bluebonnet Preserve is a gated community, how do guests and residents access the property? Each leaseholder is given a code on move-in day. This code can be used on the keypads at the Clubhouse to gain access, and is also what you give to your guests and delivery drivers. They just need to enter it on the keypad in front of the driving gates to be given access.
What are some other fees that are not included in the base rent? Valet Trash service for $25/month
Pest Control service for $5/month.
What utilities are included/not included in the rent? Water is sub-metered and charged on your resident ledger. This is paid with rent on the first of the month and usually takes 1-2 months for charges to be accrued.
You will need to establish electricity with the City of Austin and they will bill your COA account directly each month.
How do I pay rent? The first payment must be made via money order, cashiers check, or personal check. After the first months payment, you may sign on to the resident portal and make online payments. (Or you can continue paying your rent in person with checks.) You can pay online via debit or credit card, but various processing fees apply. If you link your bank account to the resident portal, you can make payments with a 95-cent fee per transaction.
When is rent due? Rent is due on the first of every month no matter when your lease started. If rent is not paid in full by the 4th of the month, you will be charged a late fee of 10% of your base rent.
When do I have access to the resident portal? You will be granted access on the first day of your lease. You may pay rent online, set up auto-payments, submit maintenance work orders, and view your account history and balance.
What do I need on move-in day? Your pro-rated rent and other possible fees owed (a member of the leasing staff will have sent you how much you owe) and your electricity account number. If you have a pet, you will also need to pay your pet deposit and pet fee.
Do you accept mail or packages at the leasing office? We have mailboxes located onsite by the Leasing Office and Amazon Hub lockers for packages in the Clubhouse. Delivery drivers use their discretion on if they will leave packages at your apartment door.
What is your parking like? We have unassigned free parking throughout the community that's first come, first served. We do NOT guarantee parking availability. If you want a guaranteed/reserved space, we have covered carports for rent. Each vehicle MUST be registered with management and is subject to towing without the proper permit displayed.
How does valet trash and recycling work? Valet trash will pick up door-to-door 5 days a week. Items must be bagged and placed in the trash can that originally came in the apartment. Recyclables must be bagged in approved blue bags. Dumpsters are also located onsite where you can drop off your trash and recyclables.
How do I utilize the pest control service? Log in to your resident portal and place a maintenance request for pest control. The office staff will get your apartment on the schedule. You can also call or email the leasing office directly to place the service request.
Do you offer short-term leases?The shortest lease term we offer is 6 months and there is a significant monthly upcharge. We don't offer this option online; it must be worked out with the Property Manager.
What happens if I need to move out before my lease expires? You will be charged an early termination fee, as well as a re-letting fee. The amounts are specified in your lease.
Do you have furnished apartments? No.
Can I sublet my apartment? No.
Can I list my apartment on Airbnb? No.